Mail order service FAQs

How can I contact Mind Publications?

Call us on 0844 448 4448 or email: publications@mind.org.uk

What are the delivery costs?

You'll need to pay for postage and packing. For all UK orders up to £200, we will add 20% to the total of your purchase (minimum £1, maximum £50).

For UK orders of £200 and above a cheaper delivery rate of 10% will apply to your order (maximum £50)

If we are sending your package overseas, we will add 30% (minimum £1).

When will I receive my order?

We aim to deliver all booklet orders within 10 days of receiving the order.

What are the delivery charges for Christmas cards?

Christmas cards are processed and despatched separately from publications orders.

The delivery charge for Christmas cards is £3.50 for any quantity up to £50. For orders of £50 or above, delivery is free. We only deliver Christmas cards to United Kingdom addresses. For queries regarding Christmas cards you can email mindshop@mind.org.uk.

What are your terms and conditions of sale?

Read our terms and conditions of sale